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Press Release: Pogoseat Unveils Next-Gen AI Ticketing Suite, Expands Agentic Commerce Across WhatsApp and RCS, and Achieves ISO 27001 Certification

NEW YORK--(BUSINESS WIRE)--Pogoseat®, a global leader in mobile ticketing innovation, today announced a major expansion of its AI capabilities alongside the launch of a powerful new product suite built on the foundation of Agentic Commerce.

At the core of this transformation is Pogoseat’s best-in-class Text-to-Buy solution, which powers its Agentic AI engine. Trusted by major ticketing companies, Pogoseat’s robust infrastructure and deep integrations serve as the backbone for intelligent commerce across messaging platforms. This proven foundation enables its AI agents to manage the full fan journey from engaging fans, recommending tickets, and completing purchases instantly — transforming how live events are marketed and sold.

As part of this evolution, Pogoseat’s AI agent is now live on WhatsApp as an approved Tech Partner and has expanded its messaging reach across Rich Communication Services (RCS) — opening up new frontiers for frictionless, conversational ticketing.

In parallel, Pogoseat has introduced a dynamic lineup of AI-powered products, including:

  • AI Core - Maximize messaging revenue with AI that pinpoints and engages your highest-value subscribers at peak conversion moments.
  • Storefronts AI – Fully automated and personalized storefronts powered by real-time data, behavior signals, and other key data points.
  • Drops AI – Flash ticket releases that drive urgency and capture demand.
  • Flow AI – Adaptive messaging journeys that guide fans through discovery to purchase.
  • Bidding AI – Real-time, dynamic pricing where fans can name their price.
  • Marketplace AI – A closed-loop resale platform with verified listings and dynamic pricing.

“We’re at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies,” said Kiran Patel, CEO of Pogoseat. “Our agentic AI doesn’t just assist — it makes decisions and takes actions. By combining intelligent automation with mobile-first design and deep platform integrations, we’re enabling brands to activate sales instantly and connect with consumers more meaningfully.”

Pogoseat underwent a comprehensive audit by independent assessors, validating its full compliance with ISO 27001 standards. This certification demonstrates the successful implementation of robust security policies, advanced technical controls, and continuous risk monitoring processes to safeguard platform infrastructure and user data.

Already trusted by major professional sports teams across the NBA, NFL, NHL, MLB, MLS, and more, Pogoseat’s conversational commerce platform is redefining ticketing for the live events industry. With multi-language and multi-currency support, it offers international rights holders a scalable solution to engage fans and unlock revenue across borders.

About Pogoseat

Pogoseat is a leader in AI-powered mobile ticketing and commerce solutions for live events. Trusted by major sports teams, venues and ticketing companies, Pogoseat helps brands unlock new revenue streams through intelligent engagement and mobile-first experiences. With deep integrations, white-label flexibility and real-time automation, Pogoseat is redefining how fans connect with live events and how brands monetize their audiences at scale.

🔗 https://pogose.at/AI-news

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reviews

Results that speak
for themselves.

Pogoseat's text-ticketing solution was exactly the right platform we were looking for to reach new audiences in a simple and efficient way. It's about as easy as it gets for our fans to purchase tickets with just a text.
Dan Lefton
SVP, Ticket Sales & Service
Detroit Pistons
The Pogoseat integration not only enhances the fan experience through available seating and VIP experience upgrades, but also allows us to increase revenue while receiving insights to help us get to know our fans even better. Additionally, the partnership provides a platform for other partners to get involved to reach passionate fans through sponsored upgrades, VIP experiences and other amenities they can provide.
Nick Baker
President & COO
Global Partnerships, AEG
I have been deeply involved in the sports tech realm for over 20 years - including my tenure as Chief Commercial Officer & Head of Sports at Ticketmaster - and I can say with confidence that the 'Text-to-Buy' and 'Text-to-Upgrade' ticketing technology that Pogoseat has created is as good as it gets. I honestly don't see how anyone wouldn't want to use this technology as part of their ticket selling repertoire.
Greg Economou
Ex Chief Commercial Officer and Head of Sports
Ticketmaster
Pogoseat has revolutionized our student resale process. Their closed resale marketplace offers a secure and efficient platform for our students to purchase verified student section tickets. Pogoseat's innovative technology has been a game changer for our students.
Bryan Markiewicz
Senior Director of Ticket Operations, Elevate
Penn State University
Pogoseat has been a great partner. Its text-ticketing platform has been great for us looking to reach new audiences in a simple and efficient way and drive revenues. It has never been easier for fans to purchase tickets to our games. Their full integration with our ticketing system is key to making our program so successful.
Todd Pollock
Chief Ticketing Officer & SVP of Ticketing
Vegas Golden Knights
Pogoseat are able to offer our fans a different experience of the game. Their solution easily integrates with our ticketing platform making it really easy for our fans to use.
Nat Harden
SVP, Ticket Sales & Service
Partnering with Pogoseat has enabled us to make tremendous strides in our Ticket Upgrade product offering, while helping us unlock new business opportunities. They have taken our vision and crafted a product flow that meets our exact requirements, allowing us to keep innovating. Through their integration with our ticketing system, Pogoseat can offer real-time upgrades with up-to-date inventory, ultimate product flexibility, and the chance to resell the original seat to a new buyer.
Trevor Purvis
VP Ticketing Technology & Solutions
Houston Astros
Pogoseat has been instrumental in the successful launch of our Steelers Student Rush program. Their technology has made ticket purchasing simple for students and helped open a new channel for us to connect with them. The seamless ticket-buying process and the crucial integration with Ticketmaster have been foundational to our program's early success.
Justin Mitchell
Head of Marketing
Pittsburgh Steelers
Pogoseat helped us to allow our supporters to experience premium upgrade offerings and generate ancillary revenue in the process. We are very pleased with our partnership.
Jenny Gower
Head of Ticketing & Supporter Services
Brighton & Hove Albion FC
Partnering with Pogoseat has helped our organization discover new fans, as well as engaging existing fans with an effortless way to purchase tickets through our Jets Student Rush and Jets Standby (last-minute) programs. We are pleased with the positive impact this partnership has had on our fans.
Linzy Jones
VP Ticketing & Consumer Sales
Winnipeg Jets
The upsell initiative we undertook across our global touring shows was a clear success. Pogoseat and their integration with Outbox made it seamless and as a result we were able to drive incremental revenue.
Sebastian Prevost
Director of Distribution
Pogoseat put together an easy to use seat upgrade program that integrated with our ticketing system as well as our season ticket member consignment program. Their deep integration is key to making our program so successful.
Russ Stanley
SVP, Ticket Sales & Service
San Francisco Giants