The Agent Platform built for Sports and Live-Events

Pogoseat turns every fan message into a place to buy — tickets, merchandise, upgrades, renewals — across RCS, SMS, and WhatsApp, without ever bouncing a fan to a browser. Fifteen years in ticketing, rebuilt for the agent era.

Trusted by leading enterprises

The platform

Six products. One agent, working in the thread.

Everything your ticketing and marketing teams need to build fan agents and keep them sharp — without engineers.
The data, memory, and analytics that make every agent decision smarter than the last.
Work outcomes over a whole season, on infrastructure that fans and compliance teams can bank on.
tools

Agent Studio

Build and manage in-thread fan agents from composable blocks — wired to your ticketing stack, grounded in your knowledge, branded as you. No code.
tools

Showrunner

Measure seats sold, GMV, and renewals — then turn every fan conversation into the next experiment worth running.
intelligence

Signal

Fan memory and real-time signals that compound into a moat only you own — your data, your relationship, exportable on your terms.
intelligence

Insights

Measure seats sold, GMV, and renewals — then turn every fan conversation into the next experiment worth running.
skills

Residency

Long-horizon agents that work an outcome — a sold-out midweek, a renewed member — across a whole season, not a single thread.
platform

Trust & Reliability

Verified senders, isolated payments, and compliant messaging — TCPA, GDPR, PCI DSS — built for onsale peaks and matchday surges.
success metrics

Instant ROI on the metrics that matter.

See how leading brands go beyond traditional support with an AI concierge that delivers trusted, personalized experiences across the entire customer lifecycle.
RCS Messaging
70-90%
Message read-rate
Conversational AI
4x
Higher conversions vs browsing
RCS Engagement
15-30%
Click through rate
E-commerce
30%
Repeat purchase-rate
Big-10 Athletics
95%
Reduction in fraud cases, student resale
Growth Marketing
80%
Lower cost-per-acquisition
NFL Client
17.5x
ROAS on Text-to-Buy campaign
NFL Client
18.4%
Inbound reply rate
agentic commerce

Sell inventory inside the conversations fans are already having

An AI agent that sells tickets, merchandise, add-ons, and experiences over SMS, WhatsApp, and RCS. Integrated with your marketing & ticketing stack, and live in under a week.
Ready for Gameday? Here are the Seattle Seadragons homegame options! Tap to explore
vs. Los Angeles Fire (Oct. 26)
vs. Huston Aces (Oct. 31)
Search for more dates
vs. Los Angeles Fire (Oct. 26)
Selected option
Great choice, here are the tickets for Sea Seadragons vs. LA Fire!
Text “BUY” to purchase tickets for $440.00 Total.

For Artists, Teams, Venues

Launch a commerce agent on your existing ticketing stack in under a week.
Fully managed onboarding
Works with Ticketmaster, AXS, SeatGeek, and more..
Verified branded sender
Campaigns running from day one

For Enterprise & Leagues

Roll out across clubs and venues with the security and support your org requires.
ISO 27001 certified
End-to-end encryption, GDPR compliant
Multi-club, multi-venue rollout
SLA and dedicated support

APIs & Integrations

Put agentic ticket commerce inside your own product with a few lines of code.
REST APIs and webhooks
Real-time inventory sync
White-label checkout in chat
Connects to your CRM and loyalty stack
1import { Pogoseat } from "@pogoseat/sdk";
2
3const pogo = new Pogoseat();
4
5const drop = await pogo.drops.create({
6  event: "playoffs-r1",
7  seats: "covered",
8  audience: ["waitlist"], // 6,400 fans
9});

Integrate effortlessly with the
tools you already use

Connect our conversational AI software to your CRM, CDP, support desk, calendar, payment system, or telephony provider. Most tools work out of the box with minimal setup
Ticketmaster
Integrating Ticketmaster with conversational AI Agents boost sa...
Discover how Pogoseat's integrations can enhance your event
management and elevate your attendees' experiences.
Discover all Integrations

971.026

Tickets sold using
Pogoseat, and counting
80% Higher ROI Compared
to Traditional Methods
Multilingual support:
communicate in 70+ languages
37% Ticket Sales by leveraging
interactive messaging agents.

Discover the AI-Powered
Enterprise-Grade Dashboard

Maximize revenue with a unified platform powered by mobile-first identity. Create a seamless experience across channels for every consumer with easy orchestration. Quickly integrate your email and SMS programs with over 100 top tech partners to unify all of your channels.
Dashboard
Emma
Good morning,
Here’s how the Jets' Campaign is pacing this week.
Jul 4th – Sep 4th, 2026
Hourly
Daily
POGOSEAT INTELLIGENCE
Revenue is pacing 18% ahead of last week. Launching the Steelers Home Opener Promo two days earlier is projected to add +$4,200 based on open-rate trends.
Apply Suggestions
Dismiss
Total Revenue
18.2%
$163,099
Forecast $180k by Sunday
Total Sold
12.4%
$163,099
Sec 114 as 92% sold
New Signups
9.1%
4,827
Text-to-Buy drove 61%
Avg. Order Value
18.2%
$72.83
Upsell rate holding
Revenue & Forecast
Daily net revenue, with AI 3-day projection
Revenue & Forecast
Daily net revenue, with AI 3-day projection
Text-to-Buy
$52,412
Upgrades
$34,130
Pass Subscription
$31,180
AI Agent
$18,920
Marketplace
$14,675
Bidding
$11,782
Total Revenue
$163,099
NEXT BEST ACTIONS
Re-engage 2,450
lapsed VIPs
Projected +$6,100 ~ high confidence
Dismiss
Raise Price on
Sec114 –92% sold
Projected +$1,800 ~ medium confidence
Review
Send Galaxy Match
Day Push now
15,200 reached ~ optimal send window closing
Scheule
reviews

Results that speak
for themselves.

Pogoseat's text-ticketing solution was exactly the right platform we were looking for to reach new audiences in a simple and efficient way. It's about as easy as it gets for our fans to purchase tickets with just a text.
Dan Lefton
SVP, Ticket Sales & Service
Detroit Pistons
The Pogoseat integration not only enhances the fan experience through available seating and VIP experience upgrades, but also allows us to increase revenue while receiving insights to help us get to know our fans even better. Additionally, the partnership provides a platform for other partners to get involved to reach passionate fans through sponsored upgrades, VIP experiences and other amenities they can provide.
Nick Baker
President & COO
Global Partnerships, AEG
I have been deeply involved in the sports tech realm for over 20 years - including my tenure as Chief Commercial Officer & Head of Sports at Ticketmaster - and I can say with confidence that the 'Text-to-Buy' and 'Text-to-Upgrade' ticketing technology that Pogoseat has created is as good as it gets. I honestly don't see how anyone wouldn't want to use this technology as part of their ticket selling repertoire.
Greg Economou
Ex Chief Commercial Officer and Head of Sports
Ticketmaster
Pogoseat has revolutionized our student resale process. Their closed resale marketplace offers a secure and efficient platform for our students to purchase verified student section tickets. Pogoseat's innovative technology has been a game changer for our students.
Bryan Markiewicz
Senior Director of Ticket Operations, Elevate
Penn State University
Pogoseat has been a great partner. Its text-ticketing platform has been great for us looking to reach new audiences in a simple and efficient way and drive revenues. It has never been easier for fans to purchase tickets to our games. Their full integration with our ticketing system is key to making our program so successful.
Todd Pollock
Chief Ticketing Officer & SVP of Ticketing
Vegas Golden Knights
Pogoseat are able to offer our fans a different experience of the game. Their solution easily integrates with our ticketing platform making it really easy for our fans to use.
Nat Harden
SVP, Ticket Sales & Service
Partnering with Pogoseat has enabled us to make tremendous strides in our Ticket Upgrade product offering, while helping us unlock new business opportunities. They have taken our vision and crafted a product flow that meets our exact requirements, allowing us to keep innovating. Through their integration with our ticketing system, Pogoseat can offer real-time upgrades with up-to-date inventory, ultimate product flexibility, and the chance to resell the original seat to a new buyer.
Trevor Purvis
VP Ticketing Technology & Solutions
Houston Astros
Pogoseat has been instrumental in the successful launch of our Steelers Student Rush program. Their technology has made ticket purchasing simple for students and helped open a new channel for us to connect with them. The seamless ticket-buying process and the crucial integration with Ticketmaster have been foundational to our program's early success.
Justin Mitchell
Head of Marketing
Pittsburgh Steelers
Pogoseat helped us to allow our supporters to experience premium upgrade offerings and generate ancillary revenue in the process. We are very pleased with our partnership.
Jenny Gower
Head of Ticketing & Supporter Services
Brighton & Hove Albion FC
Partnering with Pogoseat has helped our organization discover new fans, as well as engaging existing fans with an effortless way to purchase tickets through our Jets Student Rush and Jets Standby (last-minute) programs. We are pleased with the positive impact this partnership has had on our fans.
Linzy Jones
VP Ticketing & Consumer Sales
Winnipeg Jets
The upsell initiative we undertook across our global touring shows was a clear success. Pogoseat and their integration with Outbox made it seamless and as a result we were able to drive incremental revenue.
Sebastian Prevost
Director of Distribution
Pogoseat put together an easy to use seat upgrade program that integrated with our ticketing system as well as our season ticket member consignment program. Their deep integration is key to making our program so successful.
Russ Stanley
SVP, Ticket Sales & Service
San Francisco Giants