solutions
Showrunner:
The agent that builds your fan-facing agents.
City Box Office
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Tickets sold using
Pogoseat, and counting
Pogoseat, and counting
80% Higher ROI Compared
to Traditional Methods
to Traditional Methods
Multilingual support:
communicate in 70+ languages
communicate in 70+ languages
37% Ticket Sales by leveraging
interactive messaging agents.
interactive messaging agents.
The running order
Every fan agent is a show. Showrunner builds it, sound-checks it, and keeps it sharp.
Three cues, start to finish — no code, no config screens, no engineering queue between an idea and a live fan conversation.
Build
Put your ticketing team in the director’s chair — whatever their technical depth.
Prompts, not clicks
Describe how your fan agent should behave and Showrunner assembles the workflow, ticketing integrations, price rules, guardrails, tone, and upsells. No code. No config screens.
Build from what you already run
Upload your matchday SOPs, box-office scripts, past fan transcripts, or a comms playbook. Showrunner turns them into live in-thread journeys from scratch.
See the whole show before doors
Review every flow, price rule, and reply Showrunner writes before it reaches a single fan — then approve and go live with confidence.
Test
Sound-check every fan journey before a single ticket moves.
Auto-run the full house
Showrunner simulates thousands of fan conversations on every change — seat selection, payment, upsell, resale — so nothing ships unproven.
Built for the awkward paths
Sold-out sections, expired holds, declined cards, last-minute price drops. Showrunner hunts the edge cases, not just the happy one.
Close the loop automatically
When a simulated checkout fails, Showrunner diagnoses it, fixes the flow, and re-runs — so your agent keeps tightening without manual debugging.
Improve
Turn every sell-out into a sharper agent.
Scale your best sellers
Feed Showrunner transcripts from your top box-office reps and it learns the lines that turn a browse into a bought seat.
Act on what fans actually do
Insights reads live fan conversations and surfaces the prompts, upsells, and journeys worth adding — ready to implement.
Fix it in one move
Every flagged issue carries a “Fix with Showrunner” action, so improvements ship without a ticket to engineering.
Agents for the live economy
Describe the outcome. Showrunner runs the show.
Pogoseat reimagines fan commerce for the agent era. Name the result — a sold-out midweek fixture, a cleared resale queue, a lifted per-cap — and Showrunner builds, runs, and continuously improves the in-thread agent that delivers it. No clicks, no code, no fans handed off to a browser.
AI FEATURES
Attract new fans, create new revenue streams, and discover more ways to communicate with your audience.
Skip app downloads and let fans purchase tickets, merchandise or products in under 7 seconds. Grow an even wider audience, helping you to discover the next generation of fans who decide last-minute.
Reach, Engage, Capture.
Collect payments with text messages through a seamless customer checkout experience. Create a new upsell opportunity with Upgrades, Ticket sales or anything else.
Design your ideal fan journey
Configure offers, pricing rules, inventory sources, and handoffs, then connect the agent to your ticketing stack. All from one place.
